Job Summary
A consumer metrics firm is searching for a person to fill their position for a Remote Field Service Representative in Raleigh-Durham, North Carolina.
Must be able to:
- Establish and maintain long term relationships from randomly selected panel members
- Work on prioritizing, scheduling, and completing all work following established policy and guidelines in an assigned territory
- Work on maintaining work assignments to meet various objectives and performance goals
Applicants must meet the following qualifications:
- Previous experience with consumer electronics
- Software systems aptitude and networking knowledge
- Superior customer service skills with the ability to coach family members of all ages
- Strong negotiation skills
- Computer skills including Windows based PC proficiency
