VirtualVocations

Offsite Application Specialist (Bilingual Mandarin)

Aldon is an established and forward-looking software firm. We are the leading provider of process-driven Application Lifecycle Management (ALM) solutions.

For over 20 years, Aldon has been one of the largest developers of software systems and services in the IT marketplace.

To support our continued growth, Aldon is currently seeking qualified candidates for the position of Application Specialist. L

ocation: We currently have 2 telecommuting or HQ based openings:

• Telecommuters can be based anywhere within the United States. A suitable residential home office environment is required.

• Applicants within the San Francisco Bay area can be based in our corporate headquarters in Emeryville, California.

Timing: We will be conducting telephone interviews beginning immediately in preparation for face-to-face interviews for qualifying candidates in September and early October.

Our planned employment start date is the fourth week of October in time for the beginning of our product training class.

Description: An Aldon Application Specialist is an Application Lifecycle Management solutions consultant for Aldon products.

As a consultant to customers with our ALM solutions, you will provide implementation assistance, product expertise and recommendations for improving their workflow processes, software development and testing procedures.

Your time will be split between the following two areas of responsibility:

1. Onsite Implementation Consulting: travel to customer sites to guide the implementation, understanding and usage of Aldon ALM solutions. You will apply your communication, analytical and technical skills to determine, explain and implement the best configuration of the product tailored to the customer’s specific requirements. Equally as important, your customer management skills will be needed to take control of the engagement and keep it on course. (Position requires 50% travel.)

2. Technical Support Help Desk: provide telephone support to customers to resolve problems and develop creative solutions to unusual requests.

Skills:

Qualifications: Senior level technical skills and an understanding of workflow processes are crucial to be successful in this position.

You will need a thorough understanding of the IBM System i, including i5/OS and development tools.

In addition, experience with the Linux operating system would be an advantage.

Familiarity with WebSphere, .NET, or other Integrated Development Environments is desirable.

Programming experience is preferred in order to ensure a good understanding of the development process, although the job does not involve programming activity. Must have excellent critical thinking skills and have the ability to grasp complex technical issues and explain those issues in a straightforward manner. A minimum of three years IBM System i experience is required.

Plus factors for consideration are:

• Experience with our products such as…

o Aldon Lifecycle Manager (IBM i Edition)

o Aldon Lifecycle Manager (Enterprise Edition)

o Aldon Community Manager

• English is our primary language; however, candidates capable of discussing complex technology concepts in other languages would be very helpful.

For example: Spanish, French, German, Italian, and Mandarin.

Training: As a new Application Specialist with Aldon you will experience a detailed extensive training program to add our product knowledge and philosophies to your talents and skills.

The end result is you will be a well-trained Application Specialist, applying best practices while confidently implementing and supporting Aldon ALM solutions. Aldon is an Equal Opportunity Employer. We offer an ethical, intellectually challenging, business casual office environment with competitive compensation, benefits and a 401(k) employer-matching plan

Employer Posted:Tuesday, August 19, 2008