Freelance Technical Writer
Description:
Position is a full-time, exempt position
Summary Description of Duties
We need an energetic, self-motivated technical writer to join our team and serve as lead writer for all customer facing product documentation for our software solutions. This includes both the highly technical installation and deployment guides, database schema documentation and system administration manuals needed by the Health Plan and also the consumer facing content embedded in the web based user interfaces. The Technical Writer will join the Product Management team, working closely with web user interface designers as well as development as an essential contributor to customer and user experience.
Responsibilities:
• Develop document plans and outlines
• Develop, and write documentation sets, including complex technical material, under limited supervision.
• Develop diagrams to explain concepts and procedures as appropriate
• Hands on testing of procedures
• Edit UI content for consumers and doctors
• Maintain database schema documentation
• Contribute to product development as member of cross-functional development team
Qualifications
• Fast learner who enjoys mastering domain as well technical information
• Excellent writing skills and the ability to create complex technical documents for software products
• Familiarity with web based applications
• Typically requires BA/BS or equivalent experience, and 3-5 years of related experience.
• Preferred: Degree in Technical Writing, English, Journalism, or Computer Science.
• Proficient in standard document creation tools. Experience as a minimum with the following software applications:
• Adobe FrameMaker
• Adobe Illustrator
• MS Visio
• MS Word
• MS PowerPoint
Location:San Francisco, CA
Travel Required:25%
Telecommute:yes
Employer Posted:Thursday, November 06, 2008