VirtualVocations

Work from Home BA_DefectTracking_Virtual_343

Date resource is required: 12/01/2008

Anticipated end date: 05/31/2009

Location: VIRTUAL

Position Description: Experience Level: 4 year degree plus 5-7 years experience.

Act as a defect manager to relieve pressure on application support team by organizing the defect process for all of our agency systems; establish process for defect management across all supported applications; create, initiate and maintain processes which are not application specific to include the following:

prioritization of defects

tracking and documenting defect trends

controlling defect prioritization through the fix effort

coordinating meetings with vendors, application managers, support leads, and stakeholders

single point of contact on defect status questions

ushering emergency defects through the escalation process

coordinating prod/fix prerelease testing and acceptance

partnering with release management on delivery of bundled defect fixes (Hot Fixes).

This position is not specific to a location.

Platform and Skill Set Expertise:

Analysis Skills : Business Analysis

Employer Posted:Tuesday, November 18, 2008