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Offsite Customer Service

CareOne, Inc., part of the Ascend One family of businesses, headquartered in Columbia, Maryland provides a variety of products and services to help consumers better manage their finances.

Our National Virtual Customer Care team provides award-winning customer service by responding to the inbound calls from existing customers. Members of our Virtual Team are experienced customer service professionals, located throughout the United States, who provide the same high-quality services to our customers as our in-office staff, but do so from the comfort of their home offices.

If you are an outstanding customer services professional who wants to join an industry leader dedicated to helping people, consider giving up your daily commute and becoming a Virtual Customer Care Associate! You provide your professional experience, ability to work independently, home office, computer, and internet/phone connectivity -- we provide training, support, Internet-based computer systems required to perform your job.

Requirements Qualifications for this position include:
-College degree or some college/advanced education preferred
-Minimum two years of customer service experience, including some recent contact center telephone customer service experience preferred
-Excellent communication skills
-Good data entry and multi-tasking skills (must be able to enter information into customer accounts while actively listening to customers)
-Professional home office environment
-Personal computer
-Proven ability to work with little/no supervision and independently
-High speed internet connection and a dedicated telephone (land not VOIP) line (no long distance services required -- only unliminted inbound calling is needed)
-Ability to attend five to six weeks of training in Pittsburgh in January, 2009 (must be able to commute daily to training)
-Abilty to work a schedule that includes evenings (such as M-F, 1 p.m. to 10 p.m) or Saturdays (such as M,T,W,F, and Saturday, 9 a.m. to 6 p.m.)
We provide a competitive salary and comprehensive benefits package.

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Employer Posted:Friday, November 21, 2008

This job is expired. Check new jobs.


Data Entry Position
Person needed to enter records into database. $13/800 records.
Telecommute Assistant Job
Apply Now! Send Resume' for consideration today.
Work from Home Writing Jobs
Writers needed. Telecommute positions available. Apply Here.

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