Work at Home English/Chinese Customer Service
We are a leading environmental service provider specializing in Indoor Air Quality and Pest Management. Headquartered in New York City, we have offices in NY, NJ, PA, MD and VA. The firm is privately owned and operated and the entire management team is very dynamic and energetic. The consolidated firm has been experiencing double digit growth every year since its inception 8 years ago. The clients in our portfolio include residential and commercial property owners, insurance companies, restaurants, retail stores, health facilities, schools and hotels.
POSITION PROFILE
BILINGUAL PHONE REPRESENTATIVE (Must Speak English & Chinese (Either Mandarin & Cantonese):
We are looking for friendly and energetic individuals to be part of our weekend call center team. These individuals must be outgoing, friendly and bilingual (English and Chinese Speaking - Either Mandarin & Cantonese) with excellent communication skills. You can work directly from home answering calls on the weekends between 9am to 6pm. We will also be happy to provide training onsite for individuals that are disabled and cannot commute.
Wage: Up to $10 per hour + Health Benefits Weekend Hours: Saturday to Sunday, 9am to 6pm
RESPONSIBILITIES:
• Answer incoming phone calls, screen and route to appropriate parties
• Provide company information as customers inquire
• Take articulate messages
REQUIREMENTS:
• Must speak Perfect English (without accent) and Chinese fluently (Either Mandarin & Cantonese)
• Must be able to answer calls on both Saturday and Sunday
• 2 years of Experience preferred but not necessary
• Must be proficient with computers and able to learn new programs quickly
• Able to represent the company and handle customers in a professional manner
• Excellent oral communication skills
Serious and qualified candidates ONLY please. If you’re interested, please reply with a short paragraph as to why this position is ideal (in terms of qualifications and schedule) for you. All one-liners replies or replies with only a resume attached will be deleted.
Job Origination: New York
Employer Posted:Thursday, June 18, 2009