Work at Home After-Hours Scheduler

Right at Home, a family owned home healthcare agency located in Falls Church, Virginia is recruiting for a part-time On-Call Supervisor to answer the office phones after hours, through the On-Call Supervisor's cell phone.

The business model works as follows: during evenings and on the weekends, the main office telephone line is forwarded to the On-Call Supervisor's cell phone. The On-Call Supervisor handles all issues and questions that arise. The On-Call Supervisor has full internet access to the Right at Home office computers to view client schedules, client information and employee information. The On-Call Supervisor also has printed reports, which enables the On-Call Supervisor to perform on-call while away from home.

The responsibilities of the On-Call Supervisor are:

- Answer all calls to the agency during the evenings and/or weekends. Calls come from employees who need to confrm (or cancel) their shifts or get directions to their clients homes, potential new employees looking for a job, and clients who need to change their caregiving schedule or to report some issue with their caregiver.
- Contact clients and/or their family members as needed based on incoming calls.
- Contact caregivers to ensure they are at their assigned client shifts
- Contact caregivers to try and fill open shifts.

This position will be shared with another On-Call Supervisor. Typically the schedule will be to work weekend shifts - sometimes all weekend, and sometimes just the day shift or the night shifts.

Job Requirements:

- A home computer with high-speed internet connection
- Willing to get calls during the evenings and weekends.
- A good "people person", patient, yet firm.
- Excellent telephone etiquette and excellent customer service skills
- A life style and a home environment that is conducive to this type of non-traditional schedule and work environment.
- The ability to work in the office periodically and to train in the office (i.e. the person must be local to the Washington Metropolitan Area).

If you would enjoy working from home during nights and weekends, making some extra money, and working with a lot of great people, email us your resume and a cover letter explaining how this job would fit into your weekly routine.

Compensation: Pay based on shifts worked. $40-65 per shift 

Employer Posted:Friday, June 19, 2009