Online Moderator Parisian, Korean, or English Speaking

Online moderator needed who is experienced with a wide variety of tools for online interaction, from message boards to blogs to chat to social network tools. This is a work from home position.

Candidate's responsibilities include:
- Master suite of community tools, so that you can use them effectively and serve as a resource to customers.
- Monitor participation in online forums and take appropriate steps to ensure a positive experience for all participants.
- Work directly with participants online to get them the help or guidance they need.
- Collaborate with other moderators or managers who may be in place on the customer side.
- Develop weekly or monthly reports that summarize activity in the community, provide meaningful analysis, and show progress against goals.
- Work effectively with a corps of active users who help support the community.
- Develop and implement strategies to keep the community vibrant and active with new programs, promotions, etc.
- Advise and guide customer personnel on effective principles of online community management.

Ideal candidate must possess the following qualities:
- Must be a service-oriented individual who gets satisfaction out of helping others
- Must be comfortable taking a leadership role when needed
- Must be confident and comfortable interacting with everyone from executives to the general public
- Must be happy working independently
- Must appreciate the opportunity to apply your own creativity to the job
- Must have good business judgment and skills or are interested in developing them.

Location: Work from Home
Compensation: TBD

Employer Posted:Monday, November 02, 2009