Evening / Weekend Customer Care Agent

Global industry leader located in West Houston offers opportunity for professional knowledge growth, an extensive training program, rewarding work environment, and an exceptional benefits package.

Position is full time, temporary to hire opportunity. The temporary to hire period may last over a year.

As an evening / weekend Customer Care Agent, you'll be responsible for taking inbound calls, processing customer orders that range from simple to complex, resolving issues, and providing solutions. Candidates are provided equipment after training period and will work from home.

Salary $15.30 per hour.

For consideration, candidate will possess:

5+ years of recent order processing or customer service experience preferably in an inbound customer service role processing orders of a complex nature

Ability to work every weekend and several nights or days during the week - after the initial training period the candidate will work weekend and evening shift from home

Experience handling difficult customer service situations

Stable job tenure

Very proficient computer skills - Microsoft applications (Word, Excel, PowerPoint),

Lotus Notes and Internet

Typing 40+ wpm

Exceptional communication skills

Team Player with a positive attitude

Dependable - candidates MUST be able to work weekends and during the evenings


Candidates selected for an interview are typically notified via email. Please check spam filters to ensure that potential interview requests are not missed. Only qualified candidates will be contacted for an interview.

Employer Posted:Monday, November 16, 2009