VirtualVocations

Support & Scheduling Help

Expert I.T. Solutions is an on-site technical support company specializing in small and medium sized business' computer, networking and server needs. We need someone with a background in computers to help us answer our phones.

The situation: We've come to the point where we have realized that our on-site technicians really shouldn't be answering incoming customer calls.
We would like to pay someone to babysit our phones during the day. We aren't especially busy, we usually get under 5-10 calls per day. Those calls are very important to us though, and we hate to miss them. The number of calls per day is growing steadily too. The calls tend to last about 5 minutes each.

--

Ideal applicant:
•Someone who understands the basics of business computing including Server 2003, Windows XP, network printing, etc. Or can fake it well.
•Someone who can take messages for us, schedule work with our clients and do basic troubleshooting.
•Someone who has an internet connection.
•Someone who can pick up a cell phone at any time between 8am and 4pm.
•someone who is already employed but can answer their phone when it rings.
•someone who doesn't want full time employment, but wouldn't mind helping in a part-time manner in order to earn some extra money.

Benefits:
•You can work from anywhere! (Anywhere with good cell phone coverage.)
•Very easy work.
•You'll be working for a fun and growing company.
•Bonuses! Help us impress big customers & keep our customers happy, and you'll be rewarded.
•Schedule flexibility.

Email me (Joe Levy) with some basic details about yourself, and why you think the job is a good fit for you! I look forward to hearing from you!
:)

Employer Posted:Thursday, October 04, 2007