An American multinational technology company has a current position open for a Virtual Team Manager. Must be able to: Create an incredible customer experience with every interaction Coach, mentor and lead a team of remote technical-support advisors Provide help when they need it and bring out their
Helping people get their problems solved. Working to get problems resolved as quickly as possible. Qualifications for this position include: Graduated from a notable college or university. Have dabbled with computer programming before. Excellent writing skills.
Answering incoming phone calls from your assigned telephone queue. Responding to incoming e-mail support requests. Provideing remote support and troubleshooting to company hosted VoIP Services customers with the goal of first call resolution. Required Skills:
Able to attend each class of the 6-week training period. Provide a distraction free, ergonomically satisfactory work environment. Meet all equipment, connectivity, and home office environment requirements and maintain throughout employment. 1+ years of customer service experience.
Demonstrated ability to patiently solicit needed information from non-technical users and communicate the technical solution in understandable terms. Excellent analytical and problem solving skills when facing complex challenges.
A technology and professional services provider is seeking Virtual Database Systems Engineers. Must be able to: Provide database systems engineering services Implement capabilities that enable enterprise DB standardization, consolidation, and hosting capability Provide subject matter expertise
Able to attend each class of the 6-week training period. Provide a distraction free, ergonomically satisfactory work environment. Meet all equipment, connectivity, and home office environment requirements and maintain throughout employment. One plus years of customer service experience.
Performing comprehensive administrative tasks involving the approval or denial of proposals from repair and maintenance contractors. Skills and Requirements Include: Five to eight years of in depth knowledge and previous work experience in facility management.
A diversified managed healthcare company is in need of a Remote DataStage Support Developer. Core Responsibilities of this position include: Providing support and leadership in critical production support issue resolution Supporting the team for application availability, reliability and stability
A leading enterprise for business process and document management needs applicants for an opening for a Remote Tier 1 Tech Support Agent. Core Responsibilities Include: Supporting customers as a first point of contact and will be providing solution to their technical issues Listening to customers