Work-At-home jobs: customer service

Perhaps one of the easiest employment opportunities to find is a work from home customer service job. home based CSR positions are quickly becoming the optimum way of providing small and large businesses alike with employees that cost less and provide 24/7 support. Not only do those who work from home usually provide their own computer, phone and internet services for the position, but companies are able to hire many people who want to work varying shifts across the country to accommodate their need for round the clock support.

Work-at-home customer service positions usually have some or all of the following requirements:

• High Speed Internet DSL/Cable Modem connection
• Computer with Windows 2000/XP or newer
• Landline phone with no call waiting, or with call waiting disabler
• Headset
• Quiet area to work in
• 1-2 years customer service experience

If you have all of the equipment and qualifications, it should be fairly easy to secure a work-at-home job as a customer service representative. A good place to start is to apply to all of the customer service companies that hire CSR’s on a regular basis to work from home. Below is a short list of just some of the companies that accept employment applications and hire regularly:

AlpineAccess

LiveOps

OnPoint

Tele-Tech

MikahTech

ReserveAmerica

VIP Desk

Westat

ACD Direct

Accolade Support

Brighten

SCI

You may also want to advertise your services to small local businesses letting them know that you are available to answer their calls and take messages. All that needs to be done is to have their business calls forwarded to a phone line dedicated to their business calls in your home. Be sure to take into account how many hours a day you have to devote to taking phone calls, and whether or not you will be interrupted by family members or other distractions. Having a quiet area to work in is essential to working as a customer service representative from home.

Customer service positions generally pay $10-$14 per hour base, and many have commission options as well if you end up making sales off their products. Customer service jobs are ideal for those who are looking to work a set block of time in their home, and have the work space and technical requirements it takes. There are many positions available in this field of work, so if you want to start working quickly, customer service is the way to go!

Posted:Thursday, July 26, 2007