Account Manager
Job Summary
A company is looking for an Account Manager to develop and manage strategic relationships with key clients.
Key Responsibilities
- Develop and execute strategic plans to identify upsell and cross-sell opportunities
- Serve as the primary contact for client inquiries and lead business reviews
- Develop tailored proposals and track account metrics to ensure retention
Required Qualifications
- 5+ years of experience managing complex B2B/B2C SaaS accounts
- Proven track record of retention and expansion in subscription models
- Expertise in SaaS metrics and customer lifecycle management
- Proficiency with tools like Salesforce and Gainsight
- Strong negotiation skills to align customer goals with company objectives
COMPLETE JOB DESCRIPTION
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