Account Manager

Job Summary

Owning and growing an assigned customer base, the full-time Account Manager will drive expansion annual recurring revenue (ARR) and net revenue retention (NRR) through structured selling and engagement strategies while managing high-volume accounts remotely.

Key responsibilities

• Deliver expansion ARR and renewal outcomes within assigned accounts
• Identify and close upsell and cross-sell opportunities aligned to customer value
• Lead renewal strategy and execution to ensure retention and pricing discipline

Required qualifications

• 5+ years of experience in account management or expansion-focused sales roles
• Demonstrated ability to manage recurring revenue relationships
• Experience using CRM systems and structured sales methodologies
• Strong discovery and value articulation skills
• University degree preferred