AI Operations Manager

Job Summary

Driving operational excellence in AI tooling, the full-time AI Operations Manager will oversee the configuration, reliability, and technical standards of AI tools and platforms, ensuring their effective use in a fully remote capacity from Bulgaria.

Key responsibilities

• Take operational ownership of AI tools and platforms, ensuring reliability and adherence to technical standards
• Lead the technical response to changes in AI tools and platforms, improving operational visibility and performance
• Identify and resolve issues in AI tooling operations, implementing durable and scalable technical solutions

Required qualifications

• Demonstrable experience in operational management of AI tools or platforms
• Strong ownership of technical operational outcomes with the ability to prioritize and act decisively
• Proven ability to drive technical improvements to completion
• Genuine command of AI tools, including LLM configuration and AI-related automation
• Energy and discipline to sustain pace in a fast-changing environment