Appeals Clerk

Job Summary

A company is looking for an Appeals Clerk to provide administrative support for the Eligibility Appeals Operations Support Project.

Key Responsibilities

• Maintain accounting records, reconcile accounts, and issue informal resolutions based on appeal case reviews
• Contact appellants for information, clarify questions, and explain results of informal resolutions
• Schedule hearings for appellants, track available timeslots, and issue notices confirming scheduled hearings

Required Qualifications and Education

• High School diploma or equivalent required; Associate degree preferred
• At least two years of related experience required; more than two years in healthcare or appeals preferred
• Intermediate to advanced skills in Microsoft Word, Excel, or Access
• Ability to type 35 words per minute accurately
• Experience with internet connectivity requirements for remote work