Associate Customer Experience Agent

Job Summary

A company is looking for an Associate Customer Experience Agent - Commercial Lines.

Key Responsibilities

• Provide operational and customer support to administrators, agents, brokers, and policyholders
• Research and respond to customer inquiries through various communication channels
• Prepare quotes and bind coverage for insurance products based on customer needs

Required Qualifications, Training, and Education

• High school diploma required; P&C license preferred within 3 months of employment
• 0+ years of related experience or equivalent education and experience
• Knowledge of personal and/or commercial P&C insurance preferred
• Experience supporting niche insurance products preferred
• Ability to handle multiple tasks in a fast-paced environment