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Backup/Recovery Engineer
Job Summary
A company is looking for a Backup/Recovery Engineer SME.
Key Responsibilities
- Assist with daily activities related to the configuration and operation of systems
- Support system optimization and resource utilization
- Perform system capacity analysis and planning
Required Qualifications
- Associate degree in a relevant field
- Technical experience in IT, including microcomputers, DOS, and Windows operating systems
- Experience providing daily user support for hardware and software issues
- Ability to respond to user trouble tickets based on established Service-Level Agreements (SLAs)
- Familiarity with common helpdesk software applications for tracking trouble tickets
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COMPLETE JOB DESCRIPTION
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Company Overview
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