Benefits Coordination Processor

Job Summary

Supporting the coordination of benefits review activities, the full-time Processor, Coordination of Benefits will manage administrative tasks, data entry, and maintain accurate insurance records while collaborating with other carriers for payment validation.

Key responsibilities

• Provide telephone and administrative support for the coordination of benefits team
• Validate COB leads using insurance company portals and update relevant databases
• Coordinate with CMS for premium restoration and log necessary tickets

Required qualifications

• At least 1 year of administrative support experience or equivalent education and experience
• Proficiency in Microsoft Office suite and applicable software programs
• Ability to manage multiple projects and tasks to meet internal deadlines
• Experience working collaboratively in a matrixed organization
• Customer service skills and attention to detail