Benefits Specialist

Job Summary

A company is looking for a Benefits Specialist to provide guidance and support to members navigating their benefit plans.

Key Responsibilities

• Professionally answer incoming calls and respond to client inquiries
• Develop rapport with customers to assist them in navigating benefit choices and options
• Provide guidance on open enrollment issues and benefit options, including comparisons during enrollment periods

Required Qualifications

• High School Degree or GED required
• Associate's degree in business administration, liberal arts, public health, healthcare management, or a related field preferred
• Minimum of two years of customer service, healthcare, or benefits experience required
• Basic knowledge of MS Word and Excel required
• Previous benefits experience preferred