Bilingual Call Center Agent
Location: Remote
Compensation: Hourly
Staff Reviewed: Sun, Nov 24, 2024
This job expires in: 18 days
Job Summary
A company is looking for a Bilingual Call Center Agent to provide support for diesel regulations.
Key Responsibilities
- Answer complex technical calls and assist the public with diesel programs
- Maintain accurate records of calls and analyze data for trends
- Provide regulatory and incentive program information to stakeholders via phone and email
Required Qualifications
- Proficiency with Microsoft Office Suite and database-related software
- Ability to prioritize tasks and manage time efficiently
- Knowledge of customer service principles and practices
- Experience in a technical or regulatory environment is preferred
- Commitment to professional development and teamwork
COMPLETE JOB DESCRIPTION
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