Bilingual Call Center Representative

Job Summary

A company is looking for a Call Center Representative - Bilingual English/Spanish.

Key Responsibilities

• Respond to patient inquiries and resolve issues over the phone
• Process patient credit card payments to settle outstanding self-pay balances
• Utilize GE and Epic workflow systems for account analysis and management

Required Qualifications

• High school diploma or equivalent required
• Previous experience in Hospital/Facility or Physician billing
• Bilingual (English/Spanish) is required
• Experience with GE Centricity or EPIC PB preferred
• Proficiency with MS Office