Bilingual Contact Center Representative

Job Summary

A company is looking for a Bilingual Contact Center Representative.

Key Responsibilities:

• Respond to customer inquiries in a Contact Center environment
• Resolve member transactions and provide technical guidance
• Utilize technology for effective communication and problem-solving

Required Qualifications:

• High school diploma or equivalent; associate degree preferred
• Minimum 1+ years of telephonic customer service experience preferred
• Ability to handle semi-routine assignments within defined procedures