Bilingual Customer Service Representative
Job Summary
A company is looking for a Bilingual Call Center Representative in the healthcare sector.
Key Responsibilities
- Provide customer service by responding to incoming and managing outbound calls
- Update policy information and maintain accurate records in the call center database
- Stay informed on product and process changes to ensure compliance with regulations
Required Qualifications
- High school diploma
- Solid PC and technological skills, including experience with Microsoft Office
- Ability and willingness to learn
- Scheduled hours may range from 8am-8pm Eastern daily
- Previous call center experience is a plus
COMPLETE JOB DESCRIPTION
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Company Overview
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