Business Support Specialist
Location: Remote
Compensation: Hourly
Staff Reviewed: Thu, Nov 21, 2024
This job expires in: 16 days
Job Summary
A company is looking for a Business Support Specialist (Call Center) to provide customer support in a remote setting.
Key Responsibilities
- Handle client inquiries and troubleshoot product and training related questions via phone, email, and live chat
- Document issues in Salesforce and offer resolutions to ensure client success
- Stay updated on product knowledge and internal business processes
Required Qualifications
- Bachelor's degree or Associate's degree with 2 years of experience
- Ability to type greater than 35 wpm
- Reliable internet service provider (ISP)
COMPLETE JOB DESCRIPTION
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Company Overview
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