Call Center Advisor
Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Fri, Nov 22, 2024
This job expires in: 17 days
Job Summary
A company is looking for a Call Center Tier 1 Advisor 1 (Remote).
Key Responsibilities
- Provide first-tier customer service support for inbound calls, addressing needs and complaints
- Engage in active listening to identify customer needs and provide appropriate solutions
- Collaborate with other departments to resolve customer issues and update records as necessary
Required Qualifications
- High School diploma or G.E.D
- At least 1 year of customer service experience
- Veterinary clinic or animal-related call center experience
- Familiarity with business apps, software programs, and troubleshooting basic technical issues
- Ability to work rotating Saturdays
COMPLETE JOB DESCRIPTION
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Company Overview
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