Care Coordination Supervisor
Location: Remote
Compensation: Salary
Staff Reviewed: Wed, Nov 20, 2024
This job expires in: 8 days
Job Summary
A company is looking for a Care Coordination Supervisor (Remote).
Key Responsibilities
- Oversee a team of care coordinators to ensure exceptional member interactions and service delivery
- Manage complex member cases and escalated issues, providing timely resolutions
- Collaborate with cross-functional teams to optimize care coordination processes and member health outcomes
Required Qualifications
- Bachelor's degree in Healthcare Administration, Business Management, or related field preferred
- Minimum of 3 years of experience in healthcare operations, care coordination, or contact center management
- Exceptional leadership skills with a track record of managing teams effectively
- Strong understanding of healthcare processes and member engagement
- Proficiency in using contact center software and member relationship management systems
COMPLETE JOB DESCRIPTION
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Company Overview
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