Care Management Processor

Job Summary

Providing essential administrative support, the full-time Care Management Processor will facilitate case assignment, member screening, and scheduling while contributing to the interdisciplinary team efforts for integrated member care.

Key responsibilities

• Facilitates administrative tasks including data entry, correspondence processing, and scheduling member visits with care managers
• Assists in the initial review of assigned cases and coordinates member services according to benefit plans
• Promotes effective communication internally and externally to enhance care management services

Required qualifications

• At least 1 year of experience in an administrative support role in health care or equivalent education and experience
• Proficiency in Microsoft Office (Outlook, Word, Excel) or comparable software
• Strong customer service and organizational skills
• Time-management skills with attention to detail
• Excellent verbal and written communication skills