Claims Call Center Representative

Job Summary

A company is looking for a Call Center Representative II - Claims (Temp) to handle client inquiries and requests.

Key Responsibilities:

• Respond to high volumes of client/customer inquiries and requests over the phone
• Determine root causes and resolve client/customer issues, coordinating with internal departments as needed
• Document customer interactions and enter updates into the appropriate systems

Required Qualifications:

• High School Diploma or GED
• 2 - 4 years of related experience