Client Operations Manager
Job Summary
Owning the successful delivery of complex digital marketing projects, the full-time remote Client Operations Manager will manage client relationships, lead cross-functional teams, and ensure operational success from project kickoff to completion.
Key responsibilities
- Oversee the delivery of projects across assigned accounts, maintaining structured project plans and timelines
- Build trust-based relationships with clients, acting as a strategic partner to help achieve their goals
- Lead cross-functional teams, ensuring clarity, alignment, and accountability throughout project execution
Required qualifications
- At least 4 years of experience in an agency environment managing client communications and leading project teams
- Proven track record of delivering complex digital marketing and web projects
- Experience with project management tools such as ClickUp, Asana, or Airtable
- Ability to manage deadlines and shifting priorities effectively
- Comfortable leading client conversations and translating strategic goals into actionable plans
Complete Job Description
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