Client Services Specialist

Job Summary

A company is looking for a Client Services Specialist to manage client interactions and ensure seamless service operations.

Key Responsibilities

• Field post-job client and reporter-related communications, ensuring prompt responses
• Monitor job prioritization and ensure timely delivery of services
• Investigate client issues and provide resolutions, maintaining accurate documentation

Required Qualifications

• Bachelor's degree or equivalent experience in an office or customer service environment preferred
• Strong proficiency in Microsoft Office Suite and familiarity with CRM systems
• Basic mathematical skills and comfort with data analysis tasks
• Proven experience in delivering exceptional customer service
• Ability to manage multiple tasks and prioritize effectively