Client Success Manager
Location: Remote
Compensation: Salary
Staff Reviewed: Fri, Aug 30, 2024
This job expires in: 17 days
Job Summary
A company is looking for a Client Success Manager in the Central US Time Zone.
Key Responsibilities:
- Proactively manage a portfolio of ~125 municipal clients to deliver continuous value
- Advise clients on best practices for all products in the Budget Cycle Management suite
- Conduct annual account performance planning and reviews with each client in the portfolio
Required Qualifications:
- 3 to 5 years of experience in customer service or customer success roles
- Proven ability to manage a portfolio of clients with varying sizes and product mix
- Proficiency in mastering the features of multiple SaaS applications
- Experience working with local governments and school districts is a plus
COMPLETE JOB DESCRIPTION
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Company Overview
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