Client Success Manager

Job Summary

Owning the relationship with dealership customers, the full-time Client Success Manager will onboard new clients, provide ongoing support, and ensure they derive value from the AppraisalPRO system in a remote capacity.

Key responsibilities

• Onboard dealership customers to AppraisalPRO and conduct initial training
• Quickly resolve technical issues and coordinate with internal engineering teams
• Proactively monitor product usage to identify potential issues and secure referrals from existing customers

Required qualifications

• Ability to quickly build relationships and trust
• Excellent interpersonal skills
• Strong communication skills, both written and verbal
• Ability to multitask and prioritize effectively
• Passion for providing top-notch customer service