Community Support Associate

Location: Remote
Compensation: Salary
Staff Reviewed: Sat, Oct 26, 2024
This job expires in: 24 days

Job Summary

A company is looking for a Community Support Associate to engage with and grow online communities.

Key Responsibilities:
  • Engage with users on Discord, Reddit, and social media platforms
  • Create and organize community content and events to encourage participation
  • Serve as the first point of contact for customer support inquiries and troubleshoot issues


Required Qualifications:
  • Proven experience growing online communities, particularly on Discord and Reddit
  • Extensive experience with 3D modeling
  • Familiarity with customer support tools, especially Zendesk
  • Knowledge of social media management and community growth strategies
  • Tech-savvy with the ability to quickly learn new tools and platforms

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