Community Support Associate
Location: Remote
Compensation: Salary
Staff Reviewed: Sat, Oct 26, 2024
This job expires in: 24 days
Job Summary
A company is looking for a Community Support Associate to engage with and grow online communities.
Key Responsibilities:
- Engage with users on Discord, Reddit, and social media platforms
- Create and organize community content and events to encourage participation
- Serve as the first point of contact for customer support inquiries and troubleshoot issues
Required Qualifications:
- Proven experience growing online communities, particularly on Discord and Reddit
- Extensive experience with 3D modeling
- Familiarity with customer support tools, especially Zendesk
- Knowledge of social media management and community growth strategies
- Tech-savvy with the ability to quickly learn new tools and platforms
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