CPC Processor I Customer Support

Job Summary

A company is looking for a CPC Processor I Customer Support.

Key Responsibilities:

• Answer release of information related telephone calls and inquiries accurately and timely
• Review, research, resolve, and respond to inquiries received via telephone, email, or written correspondence
• Document all calls, inquiries, and resolutions in detail in appropriate software systems

Required Qualifications:

• High school diploma or equivalent
• Experience with multi-line phone system
• Computer proficiency in MS-Office at intermediate/advanced level
• Experience in fields such as Data Entry, Medical Records, Health Care, Insurance Claims Processing, and Proof Reading/Editing of Documents
• Passing annual Introductory HIPAA examination and a 90-day ROI Certification course with a score of 85% or higher