Customer Care Representative
Location: Remote
Compensation: Hourly
Staff Reviewed: Tue, Aug 27, 2024
This job expires in: 6 days
Job Summary
A company is looking for a Customer Care Representative.
Key Responsibilities:
- Answer technical support tickets via various communication channels
- Collaborate with engineering and product teams to resolve complex issues
- Document customer interactions and contribute to knowledge base articles
Required Qualifications:
- Previous experience in a client-facing technical role for a CCaaS business
- Must have a dedicated quiet workspace with high-speed internet
- Experience using a ticketing system
COMPLETE JOB DESCRIPTION
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Company Overview
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