Customer Education Specialist

Job Summary

A company is looking for a Customer Education Specialist to enhance customer engagement through educational content and training.

Key Responsibilities

• Create eLearning courses, video tutorials, and reference guides
• Develop and present webinars and workshops
• Collaborate with cross-functional teams to support new features and initiatives

Required Qualifications, Training, and Education

• Bachelor's degree in communication, instructional design, or related field, or 3+ years of relevant experience
• Experience with video editing software and course authoring tools
• Demonstrated experience in designing engaging adult learning experiences
• Strong project management skills with the ability to manage multiple projects
• Experience with graphic design tools is a plus