Customer Enablement Manager

Job Summary

A company is looking for a Customer Enablement Manager to drive customer satisfaction and platform adoption through onboarding and support.

Key Responsibilities:

• Lead onboarding and training programs to ensure effective platform adoption
• Execute complex research projects, providing customized solutions and insights to enterprise customers
• Build and maintain strong relationships with customers, ensuring their ongoing success with the platform

Required Qualifications:

• 5+ years of experience in designing and executing research studies
• Strong expertise in survey design and statistical analysis software (e.g., SPSS, R, Python)
• Experience with TURF analysis, Crosstabs analysis, and MaxDiff analysis
• Proficiency in programming survey questionnaires using software like Alchemer
• Experience leading workshops and training sessions