Customer Engagement Specialist

Job Summary

A company is looking for a Customer Engagement Specialist, Real Estate.

Key Responsibilities

• Drive renewal efforts across a portfolio of corporate accounts to grow revenue
• Collaborate with customer engagement managers to support identified accounts
• Track key metrics and manage key issues that arise with customers

Required Qualifications

• Associate's Degree or equivalent work experience
• Minimum of two years of relevant end-to-end experience in managing customer experience
• Experience in process management
• Experience in customer relationship management
• Experience in strategic analysis and cross-functional collaboration