Customer Service Assistant
Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Thu, Jan 09, 2025
This job expires in: 27 days
Job Summary
A company is looking for a Customer Service Virtual Assistant to ensure a positive customer experience through various support channels.
Key Responsibilities:
- Respond to customer inquiries via email, chat, and social media in a timely and professional manner
- Troubleshoot customer issues and find satisfactory resolutions
- Maintain detailed records of customer interactions and transactions
Required Qualifications:
- Proven experience in a customer service role
- High school diploma or equivalent; associate's or bachelor's degree preferred
- Reliable internet connection and a quiet workspace
- Experience with CRM software (e.g., Salesforce, Zendesk) is a plus
COMPLETE JOB DESCRIPTION
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