Customer Service Associate

Job Summary

A company is looking for a Customer Service Associate to assist customers in filing insurance claims.

Key Responsibilities

• Obtain and accurately enter initial loss reports into the claims system
• Respond to customer inquiries regarding claims status and provide updates
• Ensure accurate documentation of all customer communications

Required Qualifications

• High School Diploma or equivalent required; Bachelor's degree preferred
• 1-3 years of customer service experience preferred
• Ability to operate a computer for extended periods
• Capable of sitting or standing for full work shifts
• Ability to handle normal office distractions and interruptions