Customer Service Associate
Location: Remote
Compensation: Hourly
Staff Reviewed: Mon, Dec 23, 2024
This job expires in: 6 days
Job Summary
A company is looking for a Customer Service Associate Representative to work from home.
Key Responsibilities
- Assist patients and healthcare providers with inquiries related to medication orders, billing, and account issues through calls and web support
- Act as a communication bridge between patients and internal teams to ensure accurate information is shared
- Handle an average of 30-50 calls daily while adhering to performance metrics and scheduled work hours
Required Qualifications
- High School Diploma or equivalent is required
- Minimum of 1 year of customer service experience, preferably in a call center or healthcare setting
- Proficiency in Microsoft Office Suite and ability to navigate multiple systems
- Reliable internet connection and a dedicated workspace for remote work
- Availability to work varied shifts based on business needs
COMPLETE JOB DESCRIPTION
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Company Overview
Company Company Name
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Website
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