Customer Service Representative

Location: Remote
Compensation: Hourly
Staff Reviewed: Wed, Jan 08, 2025
This job expires in: 21 days

Job Summary

A company is looking for a Customer Service Representative to work remotely.

Key Responsibilities
  • Receive and document customer concerns while ensuring all relevant information is correct in a timely manner
  • Ensure all company procedures are followed and accurate trip data is input in the systems
  • Review and educate members on services and their insurance coverage
Required Qualifications and Education
  • High School Graduate or General Education Degree (GED)
  • 0-2 years of related experience
  • 6+ months contact center experience or customer service experience
  • Ability to type 35 words per minute or more
  • Proficiency in Microsoft Office Suite

COMPLETE JOB DESCRIPTION

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