Customer Service Representative
Job Summary
A company is looking for a Customer Service Representative to join their US Medical team remotely.
Key Responsibilities
- Answer an average of 40+ customer calls daily regarding benefits, eligibility, and claims
- Utilize multiple computer programs simultaneously to assist customers effectively
- Adapt to changes in procedures while maintaining professionalism and focus
Required Qualifications
- High School diploma or equivalent
- 2+ years of customer service experience
- A quiet, distraction-free workspace at home
- Comfortable using a computer
- Ability to stay calm and helpful in challenging situations
COMPLETE JOB DESCRIPTION
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