Customer Service Support Representative

Job Summary

A company is looking for a Customer Service Support Representative, Spanish Speaking.

Key Responsibilities

• Respond to customer inquiries in a courteous and professional manner
• Educate customers on eligibility, benefits, claims payment, and authorizations
• Document all customer interactions and assist in locating network dentists

Required Qualifications and Education

• High School Diploma or Equivalent
• 2 years of experience in a high-volume customer service environment
• Knowledge of dental terminology and group health insurance is a plus
• Ability to efficiently operate a computer and knowledge of Microsoft Office applications
• Must be able to work independently and as part of a team