Customer Success Advocate

Job Summary

A company is looking for a Customer Success Advocate to enhance customer experiences and provide exceptional service.

Key Responsibilities

• Handle inbound sales and service calls, focusing on customer assistance
• Provide thoughtful advice to maximize customer value from their contact lens purchases
• Engage proactively with the team and maintain high performance metrics

Required Qualifications

• 2-3 years minimum customer service experience
• Inbound sales experience is a plus
• Reliable internet connection with specified speeds
• A private, dedicated workplace free from interruptions
• Positive, driven, and solution-oriented mentality