Customer Success Consultant

Job Summary

A company is looking for a Customer Success Solutions Consultant.

Key Responsibilities:

• Implement and manage change within large teams or projects; provide mentorship
• Design and validate comprehensive solutions tailored to client needs and oversee multiple implementations
• Strategize client engagements; deep technical consulting, drive deeper engagements, and upsell services

Required Qualifications:

• At least 3+ years of experience in client-focused roles, ideally in an international tech start-up/scale-up environment
• At least 2+ years of experience in Solutions Consulting in a SaaS environment
• Knowledge of the supply chain industry and sustainability practices is a strong plus
• Demonstrated experience in translating complex business processes into simple, actionable steps
• Experience in establishing and growing senior-level relationships