Customer Success Engineer
Location: Remote
Compensation: Salary
Staff Reviewed: Fri, Nov 29, 2024
This job expires in: 24 days
Job Summary
A company is looking for a Staff Customer Success Engineer (Remote).
Key Responsibilities
- Act as a trusted advisor to customers and build relationships with technical stakeholders
- Deliver onboarding services and ensure technical success for customer integration
- Engage customers regularly, manage escalations, and influence product roadmap
Required Qualifications and Education
- Masters with no experience or Bachelors in Computer Science (AI/ML specialization), Statistics, Mathematics, or equivalent with 7+ years of experience
- 2+ years of real-world experience working with ML models in production
- Comfortable with Kubernetes and public Cloud environments (AWS, Azure, GCP)
- Knowledge of machine learning frameworks such as TensorFlow, PyTorch, or Scikit-learn
- Strong coding skills, preferably in Python
COMPLETE JOB DESCRIPTION
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Company Overview
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