Customer Success Leader
Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Fri, Jan 03, 2025
This job expires in: 19 days
Job Summary
A company is looking for a Head of Customer Success.
Key Responsibilities
- Provide leadership and team building within the customer success group
- Serve as the primary point of contact for customers, ensuring smooth platform integrations and driving feature adoption
- Conduct regular customer meetings and technical sessions to maintain engagement and address needs
Required Qualifications
- 4+ years in customer-facing roles in a SaaS company, with experience in team leadership
- Strong expertise in IT infrastructure, cybersecurity, and cloud technologies
- Experience in project management, including deployments and cross-functional collaboration
- Relevant certifications (e.g., AWS, Azure, GCP, cybersecurity) preferred
COMPLETE JOB DESCRIPTION
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