Customer Success Manager

Location: Remote

Compensation: Salary

Staff Reviewed: Thu, Aug 29, 2024

This job expires in: 21 days

Job Category: Customer Service

Career Level: Experienced

Job Summary

A company is looking for a Customer Success Manager.

Key Responsibilities:

Uphold Customer Success strategy and processes, ensuring accurate interactions and follow-ups
Manage customer lifecycle, including regular stakeholder meetings and Executive Business Reviews
Develop strong customer relationships, promote loyalty, and assist in problem resolution

Required Qualifications:

5+ years working in Enterprise Software or SaaS in Customer Success, Sales, or related fields
Success in collaborating with cross-functional stakeholders and executives
Proven ability to work in a fluid environment with limited processes

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